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Privacy Policy
Effective Date: 11/4/2025
RealFlow Agency
Website: www.realflow-agency.com
 
1. Introduction
RealFlow Agency is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or register for our online webinars.
We operate in accordance with the General Data Protection Regulation (GDPR) and all applicable data protection laws in Greece and the EU.
 
2. Data We Collect
We may collect the following types of personal data when you use our services:

  • Identity & Contact Data: Full name, email address, phone number
     

  • Billing & Payment Data: Payment method, transaction details (processed securely via Stripe or PayPal)
     

  • Technical Data: IP address, browser type, device type, operating system
     

  • Usage Data: Page views, time spent on pages, referral source (via analytics tools)
     

  • Marketing & Tracking Data: Interactions with ads, campaign performance (via Meta Pixel, Google Analytics, etc.)
     

 
3. How We Collect Your Data

  • When you fill out forms on our site (e.g. webinar registration)
     

  • When you make a payment
     

  • When you interact with our ads
     

  • Automatically via cookies and analytics tools
     

 
4. Why We Collect Your Data
We collect your personal data for the following purposes:

  • To process your registration and payment for webinars
     

  • To send you Google Meet access links and event reminders
     

  • To provide customer support and handle inquiries
     

  • To improve our website performance and user experience
     

  • To send marketing communications (with your consent)
     

  • To analyze ad performance and optimize Meta and Google Ads
     

 
5. Legal Basis for Processing (GDPR)
We rely on the following legal bases:

  • Contractual necessity – to deliver the services you request
     

  • Legitimate interests – to improve our services and run ads
     

  • Consent – for marketing emails and cookies
     

  • Legal obligations – to comply with tax or financial laws
     

 
6. Sharing Your Data
We do not sell your data. We may share it with trusted third parties who help us deliver our services:

  • Payment processors: Stripe, PayPal
     

  • Communication tools: Google Meet, Gmail
     

  • Analytics & advertising partners: Meta (Facebook/Instagram), Google Analytics
     

  • Email platforms: Mailchimp, Brevo, or equivalent
     

Each third-party provider is contractually obligated to protect your data in accordance with GDPR.
 
7. Data Storage & Security
We store your data securely using industry-standard encryption and access control. All sensitive transactions (e.g. payment) are processed via SSL-secured connections.
We retain your data only as long as necessary for the purposes stated above or as required by law.
 
8. Your Data Rights (Under GDPR)
You have the right to:

  • Access your personal data
     

  • Correct inaccuracies in your data
     

  • Delete your data (“right to be forgotten”)
     

  • Restrict or object to certain uses
     

  • Withdraw consent for marketing or cookies
     

  • Lodge a complaint with the Hellenic Data Protection Authority
     

To exercise any of these rights, email us at [Insert your contact email].
 
9. Cookies & Tracking
We use cookies to enhance your browsing experience and measure website performance.
Before setting any non-essential cookies (e.g. for advertising), we will ask for your explicit consent via a cookie banner.
For more details, see our Cookie Policy.
 
10. International Transfers
Some of our service providers may be based outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses) to protect your data.
 
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. If major changes are made, we’ll notify users by email or on the website.
 


 

Cookie Policy
Effective Date: 11/4/2025
RealFlow Agency
Website: www.realflow-agency.com
 
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand user behavior, improve website performance, and personalize your experience.
Some cookies are necessary for the website to function properly. Others help us analyze traffic or deliver relevant advertising through platforms like Meta and Google.
 
2. Types of Cookies We Use
A. Strictly Necessary Cookies
Essential for site functionality such as secure payments and webinar registration. These cannot be disabled.
B. Performance & Analytics Cookies
Used to understand how visitors interact with our website to improve user experience.
Tools: Google Analytics, Meta Pixel (basic analytics)
C. Advertising & Retargeting Cookies
Help us serve you relevant ads on platforms like Facebook, Instagram, or Google.
Tools: Meta Pixel, Google Ads
D. Functional Cookies (Optional)
Remember your preferences and improve user convenience on future visits.
 
3. Consent & Control
Cookie Consent Banner
On your first visit to our website, you’ll see a cookie consent banner allowing you to:

  • Accept all cookies
     

  • Reject non-essential cookies
     

  • Customize preferences
     

We do not place non-essential cookies without your consent.
Change or Withdraw Consent
You can update your cookie preferences anytime by clicking “Cookie Settings” in the website footer.
 
4. How to Manage Cookies in Your Browser
You can manage or delete cookies in your browser settings:

Note: Disabling cookies may affect site functionality.
 
5. Third-Party Cookies
We use third-party services that may place cookies with their own policies:

 
6. Updates to This Cookie Policy
We may update this policy periodically. The most recent version will always be available on this page.
 
7. Contact Us
If you have questions about this Cookie Policy, please contact us:
Email: info@realflow-agency.com
Address: Stratarchou Alexandrou Papagou 20, Voula 16673, Greece
Website: www.realflow-agency.com

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