Terms & Conditions and Data Privacy Policy

Last updated: [22/9/2025]

1. Introduction

This Terms & Conditions and Data Privacy Policy (“Policy”) explains how ΜΑΡΗΣ ΛΙΝΟΣ ΟΕ (“we,” “us,” “our”) collects, stores, and uses your personal data when you submit your email or other details through our website. By engaging with our services or submitting your information, you agree to this Policy, which is fully compliant with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Data Controller

The data controller responsible for the processing of your personal data is:
ΜΑΡΗΣ ΛΙΝΟΣ ΟΕ
Stratarchou Alexandrou Papagou 20
info@realflow-agency.com

3. Information We Collect

Personal Information: When you submit your email, sign up for updates, or engage with our services, we may collect personal information including your name, email address, phone number, and any other details necessary to provide our services.
Usage Data: We may collect non-personal information such as IP address, browser type, device information, and interaction data with our website and digital channels. This helps us improve user experience and service quality.

4. Purpose of Processing

We process your personal data for the following purposes:

To provide and improve our services.
To establish communication and respond to your inquiries.
To send you marketing communications, promotions, and updates about our products and services.
To analyze anonymized and aggregated usage data in order to improve our business decisions.

5. Legal Basis for Processing

The legal basis for processing your personal data is:

Consent (Article 6(1)(a) GDPR): when you voluntarily provide your email for marketing communications.
Legitimate interest (Article 6(1)(f) GDPR): where processing is necessary to improve our services and user experience.

You may withdraw your consent for marketing at any time.

6. Data Storage and Security

We prioritize the security of your data and apply industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Personal data is stored securely on servers or cloud-based systems with restricted access.
Data is retained only as long as necessary for the purposes stated in this Policy, unless a longer retention period is required by law.

7. Data Sharing and Third Parties

We do not sell, rent, or lease your personal information.

In certain cases, we may share your data with trusted third-party service providers (e.g., email marketing platforms, cloud storage providers) who assist in delivering our services. These providers are bound by strict data protection agreements.
We may disclose your information if required by law or in response to valid legal requests (such as court orders or regulatory requirements).

8. Your Rights under GDPR

You have the following rights with respect to your personal data:

Right of access: Obtain a copy of the data we hold about you.
Right to rectification: Correct inaccurate or incomplete information.
Right to erasure: Request deletion of your personal data (“right to be forgotten”).
Right to restrict processing: Limit how we use your data.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to withdraw consent: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at info@realflow-agency.com.

9. Marketing Communications

By submitting your email, you consent to receive marketing communications from us.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Withdrawing consent does not affect the lawfulness of processing before your withdrawal.

10. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this Policy periodically.

11. Contact Information

If you have any questions, requests, or concerns about this Policy or how we handle your personal data, please contact us:
ΜΑΡΗΣ ΛΙΝΟΣ ΟΕ
Stratarchou Alexandrou Papagou 20
info@realflow-agency.com